7 Ways Small Businesses Are Actually Using AI
Beyond the hype, here's what's working for real owners — from one-person shops to 50-person teams.
Priya Shah··8 min
We interviewed 40 small business owners about their AI stack. The pattern: small, sharp tools beat sprawling platforms.
The seven use cases
- Customer support drafting
- Bookkeeping classification
- SEO content briefs
- Meeting recaps
- Social media scheduling
- Email outreach personalization
- Inventory reorder suggestions
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