n8nShopify/StripeTwilio/SMTP

Automated Review Requests After Purchase

Trigger a perfectly-timed review request after every sale — and route bad ones privately before they go public.

Difficulty: BeginnerTypical price: $200–$600

n8n nodes used

WebhookWaitIFGmailTwilioGoogle Sheets

The problem it solves

Reviews drive 20–40% of conversions, but most businesses never ask. The ones that do, ask at the wrong time — and bad reviews end up public instead of fixed.

Tools you'll need

Webhook node — receives Shopify/Stripe 'order completed'
Wait node — delays 3–14 days based on product type
Gmail / SMTP node — sends the initial ask
Webhook (second) — captures the star-rating click
IF node — routes 4–5★ public, 1–3★ private
Google Sheets node — logs every response for trends

Build steps in n8n

Check each step as you complete it — your progress is saved automatically in this browser.

0 of 7 steps complete0%

1Set up a Shopify/Stripe webhook to hit an n8n Webhook node on order completion.
2Add a Wait node — 3 days for digital, 7–14 days for physical.
3Send an email with 5 star-rating buttons, each linking to a unique n8n webhook URL with ?rating=N.
4Second workflow: Webhook receives the click → IF node on rating.
5If rating ≥ 4: redirect (HTTP Response node) to your Google/Trustpilot review URL.
6If rating ≤ 3: redirect to a private feedback form (Tally) and Slack-ping the owner.
7Append every rating + customer to Google Sheets for monthly trend review.

Premade n8n workflow

Skip the setup — download this workflow and import it into your n8n instance.

Download workflow.json

Import in n8n: Workflows → Import from file. Then add your own credentials to each node.

What to charge

$200 for the basic email flow. $400–$600 with SMS via Twilio, multi-channel routing, and a feedback dashboard.

How to pitch it

"Turn every happy customer into a public 5-star review — and catch unhappy ones before they post. Most clients double their review count in 60 days."